You ask your customer to send you the ID and Password display on their UltraViewer software. Input that ID and Password to the software and press 'Connect'.
While remote controlling your partner's computer, you can press F1 (default hotkey), the chat window will pop up and you can chat very convenient. When you not use the chat window, you can press the F1 again to toggle it off.
Submit questionsDo you have any questions? Please send your request to us.
Support by phoneYou need support over the phone? Please call us.
Other Support
If you have additional questions, please send your questions to us via email or via Live Chat.
The remote desktop control software UltraViewer has reached a new milestone in terms of global user base. We are constantly working to improve the product to meet users' needs. Please feel free to send us your feedback and suggestions.