We got a question from a user using UltraViewer, he got the following error message while installing UltraVIewer: Error at Main: ActiveX Component can't create object Finally, the customer find out himself how to fix this issue: I have installed the program OSArmor and the prog has blocket your...
New Update - UltraViewer 6.1.18 - 28 August 2018 : - Fix blurry issue when setting DPI to >=150%. - Fix high DPI issue on the version 6.1.17 ( if the remote computer using high DPI >= 150%, UltraVIewer detect wrong resolution and make the result become disorder like below screenshot) - Added langua...
Download link This version is still in beta, you can download it here. The version on homepage will be replace to this version later: http://dl2.ultraviewer.net/download2/UltraViewer_setup_6.1.18_en.exe Fix disconnect issue - Version 6.1.16: Fix disconnect issue on version 6.1.15 Command line suppor...
Question: I have installed Ultraviewer in a windows 7 64 bit and a windows 10 64 bit and activated from setting > run with windows, but it don't start. I could not connect to the remote computer. As it turned out, UltraViewer did not restart with Windows, even though this is checked. Tick on &qu...
Question: How to send files via UltraViewer? Answer: To send file, please following this instruction: - While remote controlling your partner computer, press F1 to toggle the chat box on. - Drag the file you want to send to the chat box and send a message. - On your partner computer, click on Save b...
Question: Hi UltraViewer, When I clone our PC image /disk to a new PC it will get the same UltraViewer's ID as the original source. How can I make UltraViewer get a new ID for the cloned PC? Answer: You can follow below instructions to fix if your 2 computers have the same ID: - Change the comp...
We received a question from a client: Is there a way to minimize or close the "Actions / Display / Screen" tab? It sometimes is in the way from tabs in browser. If I could move it or minimize it, I could more easily use my entire desktop. Here is our answer: You can collapse the top bar by...
If you meet this issue. Make sure you have downloaded our latest version (currently UltraViewer 6.0) at the homepage : http://ultraviewer.net/en/ How to fix: Stuck at 'getting my ID' on UltraViewer This issue related to network problem. The are two major cases cause this issue: 1. Your firew...
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